Merchandise may be exchanged within 07 days of receipt (14 days for members) from the date of receipt, provided that:

(1) the Merchandise is in Sellable Condition as defined below;
(2) the original sales receipt is produced as proof of purchase;
(3) the Merchandise does not fall within the category of “Excluded Items” as defined below;

Exchanges can only be made at Stride Rite Forum.

“Sellable Condition” means that the Merchandise is still in its original packaging with the original labels, tags, price tags; that the Merchandise is unworn, unused, unaltered, unwashed, and in the condition originally sold; and that the Merchandise is not damaged in any way. The decision as to whether the Merchandise is in Sellable Condition remains within Stride Rite Singapore’s sole discretion and its decision shall be final.

“Excluded Items” means means orders made with promotional codes, sale items, socks and accessories.

No refund is allowed.


Management reserves the right to amend the above without prior notice.